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Social applications – and how they improve…
05/11/2008
One of the biggest mistakes you could make as a business is to ignore the impact of social applications on CRM systems. The future of the internet is very much in the…

CRM systems and the data protection Act
05/11/2008
The purpose of this article is to address some of the issues surrounding CRM systems in relation to the Data Protection Act.   Introduced in 1998,…

Why your email systems should be properly…
05/11/2008
Genesis Communications provide hosted Microsoft exchange server 2007 email solutions to businesses across the U.K.   For most businesses,…

Things to avoid when rolling out CRM systems
05/11/2008
The following article is designed to inform and advise those considering the implementation of CRM software on some of the potential problems they may face. …

The challenges of sales – how CRM software…
05/11/2008
In this article, we will take a look at some of the challenges facing the modern sales force and explain how these can be helped by automating sales processes using CRM…

CRM systems and Web 2.0
05/11/2008
Web 2.0 seems to be everywhere you turn these days and CRM systems are no exception to this. This article explains how web 2.0 relates to CRM software and how the two…