Platform
Our platform strategy utilises best-of-breed technologies from enterprise vendors, which ensures maximum uptime and performance, high levels of flexibility and interoperability.
Best-of-breed technologies
We use the latest generation of HP server blades and Intel processors, combined with HP storage and HP networking, engineered and tested to the highest levels in conjunction with HP.
High performance virtualisation
Servers are virtualised using Windows Server 2008 R2 Hyper-V; independently tested by Enterprise Strategy Group Research and awarded ‘Best-in-Class’ for running Microsoft applications from Exchange Server to Lync.
Extremely resilient platform
N+1 redundancy across all components, combined with an enterprise-class management suite which means we offer a 99.93% financially-backed availability guarantee.
Operational Excellence
We’re investing heavily to ensure the processes, accreditations and standards by which we run our business, are uniquely tailored to provide an agile management framework for cloud services.
Qualified staff
ITILv3 trained Support teams and ITIL Service Management frameworks, means customers are supported by best practice processes with transparent Service Level Agreements, tailored to your organisation.
Information Security
We’re committed to obtaining ISO27001 and ISO9001 accreditations for information security management and quality management systems, to provide assurance to our customers that Outsourcery is implementing best practise consistently across its operations.
Support
Comprehensive support and a single point of contact, with expertise to ‘fault–find’ across all products and technologies including Exchange, SharePoint, Dynamics CRM and Lync.
Cloud Expertise
Our Cloud Consultants are experts in the unique benefits and challenges of cloud delivery and are entirely focused on assisting customers in transforming their business applications into optimised cloud services.
Helping you plan for cloud
Our Project Management team work with you on your journey to the cloud; accreditations in Microsoft SureStep, PRINCE2 and Agile methodologies mean you chose how you want to work with us.
Helping you move into the cloud
Whether you want to migrate an entire IT infrastructure or concentrate on specific systems, our range of cloud services is one of the widest in the industry. From Cloud Infrastructure to Software-as-a-Service (SaaS), we’ll ensure you experience a truly integrated cloud service.
Helping you achieve faster ROI
Our Microsoft Certified Professionals are experts in recognising your business needs and designing solutions that meet them. Our support services can also be tailored to individual needs, to ensure the smooth running of services from the moment they go live.
Flexible Framework
The O-Cloud gives Customers and Partners the ability to choose how it works for them and their customers. We understand individual requirements vary across organisations, and change over time is inevitable – that’s why we have designed the O-Cloud Flexible Framework.
Choose the deployment method right for you
Whether you require an intuitive software solution, a development environment or something in-between; we have the solution. With O-Cloud, we can offer Infrastructure, Platform and Software-as-a-Service.
Customer & Partner-centric experience
An intuitive self-service portal means it’s easy for you to manage your service. Whether a Customer or Partner, Outsourcery lets you personalise your services to meet your changing business needs.
Complete Flexibility
Tiered service management layers allow you to decide exactly how much or how little of your service you want to manage, so you’re completely in control.
Continuous Innovation
Every aspect of our vision is driven by innovation; from our choice of technology partners to the people we hire. We believe that in order to keep our customers at the forefront of the latest technologies and innovations, we must commit to continually re-evaluate, consolidate and improve the services we offer. O-Cloud is more than just infrastructure, it’s a philosophy that encompasses every aspect of our service. In this way we aim to offer a truly comprehensive cloud service.
Investing in the right technology
Our choice of technologies is driven by what matters to our customers – high resilience, high performance, scalability and flexibility now and in the future. That’s why we only work with best-of-breed technologies from HP and Microsoft.
Integrated cloud service
O-Cloud is a comprehensive solution, not a collection of silos. From support to infrastructure; everything is optimised to be delivered as a fully integrated service.
Continual Service Improvement
Our Continual Service Improvement (CSI) program means we constantly monitor, review and improve our performance, ensuring the service you receive will only ever get better.
Infrastructure
Infrastructure is the backbone to the O-Cloud; that’s why Outsourcery has invested over £10 million in making sure our data centre and network are among the most secure, resilient and highest specification available.
Tier 3+ Data Centre
Built to Tier 3+ Uptime Institution standards with fully resilient, power, cooling and environmental systems, the O-Cloud offers enterprise-class infrastructure.
High quality Carrier Grade network
Utilising multiple Internet breakouts across redundant and geographically disparate networks, using BGP peering to provide Quality of Service (QoS) right into the core of the Outsourcery network.
Intelligent, proactive security measures
Security appliances which provide the most advanced Intrusion Prevention Systems (IPS), Network Behavioural Analysis (NBA) and Denial-of-Service (DoS) Protection, fully protecting our network against known and emerging network security threats.
Integrated Disaster Recovery Service
Customers can choose to match recovery time objectives with the needs of their business, whilst keeping costs under control.