
Businesses are likely to continue moving towards unified communications solutions as younger workers opt for messaging on the go rather than traditional emailing.
New research carried out by Professor David Zeitlyn from the University of Kent found that just one in two Britons in their early 20s have long-hand email as their preferred method of communication.
Instead, many are opting for shorter and more time-effective forms of mobile communications, with the Twitter and Facebook habits of today likely to be evolve into the working practices of tomorrow.
At the same time, the study, which was commissioned by Talk Talk, found that 87 per cent of 25 to 34-year-olds use email as their main form of electronic communication, with this climbing to 98 per cent in the over-65 demographic.
"Increasingly people want to send quick, short messages reaching many people in one go, and there are now better ways of doing that than via email," noted the company's Mark Schmid.
At the same time, however, SocialTwist has reported that around 60 per cent of all online information sharing happens via email. 