Higher-education looks into outsourcing (19/01/2010)

A recent study has revealed that more and more higher-education centres are looking into the possibilities made available by outsourcing.

IT support staff who work at universities and colleges found that certain initatives, such as disaster recovery, quality assurance and testing, application development and security threats were becoming increasingly challenging for the small teams to handle, according to the study by CDI IT Solutions.

Benefits offered by modern outsourcing and virtualisation technologies were being looked into more and more by these staff in an effort to cope with new innovations and threats, the report also found.

Andy Cvitanov, president of the company, said: "The results of our survey clearly show that IT outsourcing is perceived as favorable within the higher education community and the participants agree interest will continue to grow over the next few years."

"As their chief information officer counterparts in the private sector learned in past business cycles, IT leaders at colleges and universities are beginning to recognize the value of outsourcing services to stretch tight budgets while maintaining quality service delivery to faculty, students and administration."

Half of those questioned in the study said that they were already outsourcing some of their IT services, such as project management and student email.

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