What is Microsoft CRM 4?

Microsoft CRM 4 is a fully integrated customer relationship management (CRM) system which gives users the capability to easily create and maintain a clear view of customers, from first contact right through to purchase and ongoing service.

How does Microsoft CRM 4 work?

CRM software has to be Hosted by a dedicated server. However, implementing this server on-premise can be lengthy and costly, with inflexible software and poor user adoption.

For this reason, more and more businesses are opting for a CRM 4 hosting solution - which means that no upfront investment in hardware and software is required. With CRM hosting from Outsourcery, you simply pay a monthly, per user rental cost for these services, making for a cost-effective and flexible solution.

Offering a user-friendly interface, CRM 4 is fully compatible with the industry-standard Microsoft Office Suite of applications, making for optimal levels of user adoption, when compared with other CRM software solutions.

How can Microsoft CRM 4 help my business?

Effectively managing the customer lifecycle - from marketing to sales to service - is critical to every company's profitability and growth. With CRM 4, you swap simple contact management for in-depth customer analysis - enabling you to find, win and grow customer relationships. Microsoft's CRM 4 software has been designed to help businesses in the following areas:

Sales - CRM 4 can help your sales team to track and develop leads more effectively.

Marketing - By analysing, in detail, your customer behaviours and preferences CRM software allows you to market your products more effectively.

Customer Relations - CRM software helps you to build better relations with your client base. Showing your customers that you have taken the time to get to know them makes them feel valued and consequently this leads to more profitable relationships. Hosted CRM 4 software from Outsourcery enables you to do this.