Benefits

Our benefits package is under constant review to ensure you have access to the best benefits available, the main things you'll be able to enjoy include:

Competitive rates of pay and performance related rewards

We regularly check our salaries against other market leaders in the Hosted IT and Telecommunications world to make sure we're competitive. And in order to keep up with any changes in the market, we'll review your basic pay every year. We also offer extra performance rewards to recognise individual achievement.

Pension

Our retirement plan is a leading scheme that allows you to contribute to your retirement before TAX and NI, and doubled by us to a maximum of 10% (employer) whereas your contribution is uncapped.

The scheme also provides a 4 x salary death in service payout which helps your loved ones have peace of mind through difficult times. On top of these benefits, we also offer our people:

Bonus

The annual Bonus Scheme is open to all employees in Head Office, Leicester, and London for employees in a non-commissionable role. Bonus targets are linked to team and Company performance. The Bonus Scheme is open to new employees from the date they join the Company and they will be eligible for a proportionate bonus, based on the number of full calendar months they work in the financial year. However, we reserve the right to review and where appropriate withdraw the Scheme each year.

Other benefits include:

• Holidays that increase with service
• Cash rewards for recommending new colleagues to Outsourcery
• Employee Recognition Scheme
• Professional Sponsorship
• Open plan, modern offices with access to 'chill out' areas
• Free eyesight testing
• 'Family friendly' opening hours as a B2B operator
• Childcare scheme via our partner CARE-4
• Fair Care scheme
• Outsourcery 'Jackpot' — non-profit making lottery open to all employees
• Regular competitions, incentives and themed activities for head office staff

Sean Owens - Channel Services Team Manager

I started my journey with Outsourcery back in August 2000 as a customer service advisor, operating several roles throughout the Company before completing my journey into Management as a Team Manager.

My responsibilities include managing a team of 5 within the Channel Services Business Unit whose duties range from diagnosing technical faults related to BlackBerry, data cards and Windows Mobile devices to providing expert advice on hosted Exchange services and control panel issues. We also manage everything from general Business Partner enquiries and billing queries to tariff reviews, SIM activations, responding to Business Partner emails and dealing with questions about My Account, our self-serve customer account site.

A typical day consists of the continued development of the Channel Business unit so as to improve communication and responsiveness, chairing Business Partner conference call's to team escalations, side by side development and coaching plans.

Outsourcery has provided me with the opportunity to further my career through internal and external training and development whilst recognising and rewarding hard work and the contribution of others. Outsourcery offers fantastic employee benefits in addition to actively encouraging an innovative and positive working environment.

Jen Nelson - Management Accountant

I joined Outsourcery in May 2004 in the capacity of customer analyst and since then, developed my skills into a commercial analyst and further more become a qualified management accountant.

My day consists of providing and analysing financial information and reporting as well as managing another member of the finance team.

Since joining Outsourcery I have been involved in setting up all the financial procedures for the indirect channel, assisted in the implementation and continuous improvements of the Company accounting software and through the support of Outsourcery I have managed to fully complete my CIMA studies, enhancing my theoretical accounting knowledge and skill set.

Claire Billington - HRD Director

I joined Outsourcery during 2002 for the challenging opportunity of building a proactive human resources team that was closely aligned to the business strategy. Since then I have progressed from managing the HR Services to leading HR and Training as Head of HR and then progressed to become HR & Development Director in January 2009.

What's important to me when considering a career move is the challenge of the role, the type of industry I work in and the opportunity to make a difference as I like to continuously learn and develop within any role I undertake. Outsourcery is certainly a fantastic environment in which I achieve my top three job satisfiers!

Since being with the business we have been through a management buyout and four acquisitions which has led to a company rebrand and the chance to shape the culture and identity into what we want it to be. We have created an environment within an interesting and progressive industry offering a variety of opportunities for development and growth. Everyone at Outsourcery can really get involved in building the culture and have their say in how we should continuously improve to ensure it continues to be a great place to work.

If you want to work for a company that's in an exciting and innovative industry, has opportunities for personal development, expects hard work but allows you to make a difference and get rewarded for doing so, then Outsourcery is the business for you!