Outsourcery Launch Microsoft Mobile Express Offering

The UK’s premier Microsoft hosted IT provider Outsourcery has announced today the launch of a brand new Microsoft Dynamics CRM Mobile solution; Microsoft Mobile Express.

 

The new service which has been released by Microsoft to form part of their Mobile CRM vision offers organisations already utilising Hosted Microsoft Dynamics CRM 4.0 applications the opportunity to boost the productivity of their mobile workforce.

 

Outsourcery who will offer the base level Microsoft Mobile Express package to their existing CRM clients for free, fully recognise the importance of mobile applications in the modern business environment which is increasingly seeing businesses experiencing a loss of efficiency when operating a mobile workforce.

 

With some of the major challenges facing businesses with mobile workers including loss of productivity, loss of real-time customer data, and the inability to respond nimbly to customer requests being targeted by the Microsoft Mobile Express application, Outsourcery predict that uptake of the new CRM on mobile service is will be high.

 

A spokesperson for the leading hosted IT specialists commented on the new venture;

 

“For many years now Microsoft has been fine tuning the CRM platform and Microsoft Mobile Express has enhanced the Microsoft Dynamics CRM application even further. Outsourcery clients already utilising our Dynamics CRM solutions can benefit from increased productivity, a heightened communication platform and the ability to work in real-time whilst on the road. Ultimately Microsoft Mobile Express helps your IT solutions work smarter by enriching an organisations mobile workforce through mobile CRM capabilities.”

 

For Microsoft, Dynamics CRM Mobile is a complete solution that ‘Fits your people, Fits your Business and Fits your Environment’ as not only does it provide a familiar user experience, but can be easily integrated with your existing IT infrastructure. More simply put Microsoft Mobile Express enables you to input, add, notify and retrieve customer information anytime, anywhere.

 

Mobile users of the new application will have the same access to the features of Microsoft Dynamics CRM as office based staff and be able to perform basic operations such as transmitting meeting notes and client updates, retrieving key information in real time helping to tailor a sales pitch or create a real-time sales opportunity, the ability to manage resources, people and service schedules remotely, and receive access to key documents onsite.

 

Microsoft Mobile Express will be offered to Outsourcery customers on a variety of mobile devices including the BlackBerry and iPhone and is also available on a choice of networks including Vodafone and 02. The application offers a dynamic, role-based interface designed and supported by the Microsoft Dynamics CRM Group through any web-enabled device at no additional cost.

 

Best suited to organisations that require occasional or light CRM access and usage and that have access to high speed networks in always connected environments, Microsoft Mobile Express is just one of a series of Mobile CRM Solutions to be releases by Microsoft.

 

As the most basic solution, Microsoft Dynamics CRM Mobile Express requires users to access the standard CRM toolset online via a browser. 

 

Outsourcery’s spokesperson continued;

 

“What Microsoft Mobile Express offers mobile professionals is increased efficiency, higher output and a higher level of customer service. It also empowers mobile workers who can now optimise and improve marketing, sales and service standards whilst out on the road. Existing Microsoft Dynamics CRM customers at Outsourcery will be offered this service at no additional cost.”

 

For more information about the Microsoft Mobile Express Solution available from Outsourcery please visit www.outsourcery.co.uk/crm4/.