Unified Messaging
Unlock additional features and more flexibility
Unified Lync and Cloud Mail, as stand-alone services, can greatly improve the effectiveness of your business communications. By combining them together as a Unified Messaging solution you can unlock an even wider range of features.
Outsourcery Unified Messaging handles your telephone, email and IM communications through one interface. For example, your voicemails are
delivered as email attachments and your phone can read you your emails. With all your communications and messages in one place it’s even easier to stay connected and in touch with your colleagues and customers across a number of devices.
- A single inbox - Unified Messaging delivers all types of messaging and communication to a single inbox. This single inbox is easier for administrators to maintain, and provides flexibility for users to manage and interact with all of their communications.
- Efficient communication - Users can access and respond to messages in the way that suits them best; no more lengthy voicemail menus – users can prioritize, play, replay, forward or manage their messages as media files in their inbox. This is faster and easier than managing disparate messaging systems and supports a more responsive way of working.
- Access from anywhere - The single inbox can be accessed from a PC, phone or tablet. By merging e-mail, voice, and other communications users can get voice messages in email, have e-mail dictated over the phone, or access communications via the web.
- Richer presence information - Presence status is updated with calendar information so users can see if colleagues are in meetings or conference calls and until what time. This can speed up communications, and help users decide who to contact.
WHAT DO YOU NEED TO GET STARTED?
If you already use Unified Lync or Cloud Mail, we can upgrade you to Unified Messaging, or if you're starting from scratch we can advise you on a Unified Messaging solution that is right for you.
Find out more about Cloud Mail
Find out more about Unified Lync
