Who we are
We’re one of the UK’s leading providers of cloud-based IT & business communications solutions - delivering cloud services to partners and customers of all sizes since 2007. Our award-wining mobile voice and data service on the O2 network also makes us experts in delivering the power of cloud services to smartphones and tablet devices.
Operating throughout the UK, Outsourcery employs 150 people across three offices and is a founder member of the Cloud Industry Forum (CIF).
Outsourcery and our partners
We work closely with our partners to provide a market leading cloud services portfolio to enable you to build and deliver compelling services for your customers. We want to help you transition into the cloud with a pain free experience that delivers maximum return for your business.
You will have the support of a dedicated partner management team and industry leading experts, to ensure a successful transition into the cloud with a range of tools and resources. Our partners are able to promote all the elements of our solutions to their customers.
We enable our partners into the cloud by preparing you with the skills to adopt new technologies, enter new markets and help you to remain competitive.
The O-Cloud platform is the backbone for our cloud services. Our investment gives you high availability and true enterprise-grade services – including integrated network level security, geographic data redundancy and integrated disaster recovery to offer to your customers.
We have developed our platforms from the ground up, so we understand each element of infrastructure, network and the applications developed and delivered from it. MORE
Outsourcery is a Microsoft Certified Partner with a total of seven competencies including four gold and three silver. We were Microsoft’s UK launch partner for Unified Communications (UC) services and have been recognised within the Communications Channel as providing best in class business solutions; for both customers and partners.
In 2010 we were named as Microsoft ‘Hosting Solutions Partner of the Year’ – within three years of entering the sector. In 2011 we extended that to finalists for Microsoft ‘Dynamics CRM Partner of the Year’ and two consecutive years in the Presidents Club; an elite group of strategic partners whose sales achievement ranks them as the highest in Microsoft Dynamics global partner network.
Carbon Zero Cloud
We offset the carbon impact of our cloud data-centre - so you and your customers can benefit from the latest technologies with Outsourcery, whilst being environmentally conscious and operating ethically.
Our service promise underpins our extremely resilient platform. We provide our partners with a clear and comprehensive 99.93% service availability promise; financially backed and delivered through our people, processes and systems.
- People - our ITILv3 trained support teams and ITIL Service Management framework means you’re supported by best-practice processes, with transparent Service Level Agreements (SLAs) tailored to your organisation
- Processes - our team of field-based Service Relationship Managers specialise in partner on-boarding, end user training, service reviews and satisfaction
- Systems - our UK-based service desk provides comprehensive support and a single point of contact across all products and technologies
These three cornerstones ensure our service delivery model is consistent in quality and industry standards.