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Virgin Media Business launches cloud based Lync

24th September 2013

IM at your service: Virgin Media Business introduces Microsoft Lync to help boost collaboration and offer more ways to communicate 
• Virgin Media Business launches Microsoft Lync, delivered as part of its broader product offering
• Combining the popular communication and collaboration software with Virgin Media Business’ highly resilient and superfast connectivity
• Helping to reduce the number of suppliers and manage costs more easily
Virgin Media Business is making it easier to bring staff closer together as it today launches Microsoft Lync. Combining the hosted communications software with the superfast connectivity and resilience of the Virgin Media Business fibre optic network, the telecoms provider is giving UK organisations the ideal answer to meet their collaboration needs.
Microsoft Lync comes with a whole host of features including; instant messaging, HD video conferencing, desktop sharing and hosted telephony . Whether you’re a public sector organisation spread across numerous floors or a private company located around the UK, with such an array of tools at their fingertips staff can stay connected and collaborate regardless of location.  So no matter where staff choose to work from, or what devices they use, they’ll be able to share documents, instantly collaborate and work in a way designed around them.
With no upfront investment and fees based on usage, the hosted service is the perfect solution for businesses looking to boost collaboration and reduce costs. And, because this is offered with Virgin Media Business’ wider portfolio, there’s no need to rip out and replace entire systems at great expense. Businesses can call upon Virgin Media Business to create a package that can be seamlessly integrated into existing infrastructures. It takes the headache away from needing to create a ‘DIY’ answer, and lets businesses experience the benefits of unified communications straight away.
But, employee collaboration isn’t the only benefit. For organisations looking to reduce supplier management costs, this is a great way to drive down the number of suppliers. Having fewer suppliers for their communications services means organisations can rationalise their supplier costs and create tailored services which fit their employees.
Business psychologist, Emily Fröhlich, senior consultant at Nicholson McBride comments; “Quality of communication has always been a key differentiator for successful businesses. We all have personal preferences for how we interact with each other. For example, some of us need to talk things through and may prefer the dynamism of instant messaging; whereas others would rather have space to think and reflect before engaging via email with others. In the past, businesses have only offered limited communication tools to their staff, forcing them to work in a way that might not suit them. 
We now live in a world with a diverse and sophisticated array of communication tools available to us, and technology can potentially serve as an extension of our personality.  Employers who enable their employees to choose and move between the communication tools that work best for them as individuals are giving them the best chance to communicate effectively.”
Duncan Higgins, director of product and marketing, Virgin Media Business, said: “As individuals, we’re all different. We all work and learn in different ways. The days of employers creating a ‘one size fits all’ approach are coming to an end. In its place we’ll see more communications tools converge around the individual. It’ll put employees a step closer to achieving a better work/life balance whilst giving staff the tools to be more productive.
“The unified communications market is on the rise as businesses realise it can help them when dealing with numerous suppliers. Spinning fewer plates means they can concentrate on improving other areas of the business. Microsoft Lync is the ideal starting point on the path to achieving this.”
Microsoft Lync is being offered in partnership with Outsourcery as part of a unified communications package. For more information on product, please visit

Piers Linney, Co-CEO, Outsourcery said: "By using Outsourcery's platform, Virgin Media Business has expanded its portfolio and acts as an example of how our Partners can grow to meet customer needs, simply and strategically, without having to invest huge sums in assets. One of our main focuses as a company is to make sure that our Partners have both the tools and the expert knowledge to constantly improve their offerings to meet market trends and we are happy that Virgin Media Business has identified us as the best partner to help them achieve this.”

For more information around this announcement, contact or call 0330 313 0077.
About Outsourcery:
Outsourcery is a world-leading Cloud Service Provider (CSP) based in the UK.  
The Company aims to remove the need for businesses of all sizes to own and manage IT and unified communications and video applications and infrastructure and end-customers range from start-ups to FTSE-100 companies.
Outsourcery has one of the broadest offerings of cloud-based services based on Microsoft technology for businesses of all sizes in the world, covering hosted software applications (software-as-a-service), virtualised servers (platform-as-a-service) and next generation unified communications and collaboration solutions as well connectivity and professional services to customise and integrate solutions for customers. Outsourcery is a founder member of the UK Cloud Industry Forum and is ISO 27001 (Information Security), ISO 9001 (Quality Management) and ISO 14001 (Environmental Management) accredited as well as being able to deliver CESG IL2 accredited solutions for the public sector.
Outsourcery was named Microsoft’s worldwide ‘Hosting Solutions Partner of the Year’ and its worldwide ‘Dynamics Hosting Partner of the Year’ in 2010.   Outsourcery is a Microsoft Certified Gold Partner with a total of six competencies of which three are gold and three silver.  Outsourcery employs 120 staff based in three UK offices and operates two UK data centres and was the UK’s first certified carbon neutral CSP.
Virgin Media Business Contacts 

John Brown, Speed Communications
 Sara Doggett, Virgin Media Business
About Virgin Media Business

Virgin Media Business is the largest business-to-business Virgin brand and part of the Virgin Media group, the UK’s first provider of all four broadband, TV, mobile phone and home phone services. The division prides itself on delivering innovative, high quality solutions that break down the barriers facing UK organisations today.
Businesses and public sector organisations around the country are using the Virgin Media Business network and skilled service teams to deliver far more than just high speed connectivity.
Staff are located at 40 offices across the country, meaning Virgin Media Business really is closer to its customers. Organisations working with Virgin Media Business include Knight Frank, Telefonica, London Grid for Learning, Hampshire Fire and Rescue and Cambridge County Council.
It has the UK’s only nationwide fibre optic network, carrying 35 per cent of all business broadband traffic and is already able to reach 85 per cent of businesses in the UK.
Virgin Media is a part of Liberty Global plc, the world’s largest international cable company. Together Virgin Media and Liberty Global serve 25 million customers across 14 countries, helping connect people to the digital world and enabling them to discover and experience its endless possibilities.
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